Credit card settlement tab hota hai jab bank aapse outstanding ka ek hissa accept karke account “Settled” mark kar deta hai. Ye short-term relief deta hai, lekin CIBIL score par negative asar padta hai. Is article mein aapko process, negotiation tips, aur RBI ke framework ke baare mein clarity milegi.
- Credit card settlement kya hai?
- Bank kab settlement offer karta hai?
- Credit card settlement process step-by-step
- RBI ka settlement framework (2023 update)
- CIBIL par iska kya asar hota hai?
- Negotiation tips for better settlement
- Settlement ke alternatives
- FAQs
Credit card settlement kya hai?
Jab aapka credit card outstanding badh jaata hai (interest + penalty ke saath) aur aap regular EMI/dues repay nahi kar pa rahe, to bank aapse ek lump-sum reduced amount accept karke account close kar deta hai. Isse One-Time Settlement (OTS) ya compromise settlement kehte hain.
Example: Agar dues ₹2,00,000 hain, bank aapse ₹1,20,000 le kar account “Settled” mark kar sakta hai.
2) Bank kab settlement offer karta hai?
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Jab aap 90+ days overdue ho jaate ho (account NPA ban jaata hai).
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Jab lagta hai ki borrower ke paas repayment capacity kam hai (job loss, medical issue, business loss).
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Jab bank ko lagta hai ki partial recovery abhi karna zyada behtar hai instead of dragging legal recovery.
3) Credit card settlement process step-by-step
Step 1: Contact/Notice
Bank ka recovery team aapse contact karega ya aap khud bank ko hardship explain karke settlement request kar sakte ho.
Step 2: Proposal & Negotiation
Bank aapko settlement offer karega (reduced amount). Aap charges waive karne ke liye negotiate kar sakte ho.
Step 3: Sanction Letter
Bank aapko ek settlement sanction letter deta hai jisme likha hota hai:
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Final settlement amount
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Due date/payment schedule
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Waivers detail
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Closure confirmation on full payment
Step 4: Payment
Aapko lump sum (ya rarely short installments) bank ke official channel se pay karna hota hai.
Step 5: Closure & NOC
Payment ke baad bank aapko No Dues Certificate (NOC) deta hai.
Step 6: CIBIL Update
Account ko “Settled” status ke sath bureau ko report kiya jaata hai (not “Closed”).
4) RBI ka settlement framework (2023 update)
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RBI ne June 2023 mein compromise settlement ke liye framework diya.
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Banks/NBFCs apne board-approved policies ke hisaab se settlement kar sakte hain.
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Ek 12-month cooling period hota hai — settlement ke baad aapko same lender se turant naya credit nahi milega.
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Fraud/wilful defaulters ke liye stricter rules hain (unko settlement ka benefit nahi diya jaata).
5) CIBIL par iska kya asar hota hai?
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Settlement hone ke baad account “Settled” mark hota hai.
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Score 75–100 points ya usse zyada gir sakta hai.
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Ye negative tag 7 years tak report mein dikh sakta hai.
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Future mein nayi credit cards/loans lena mushkil ho jaata hai, ya high interest rate lagta hai.
6) Negotiation tips for better settlement
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Written letter zaroor lo (sirf verbal promises par bharosa na karein).
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Penalty aur late fees pehle waive karwane ki koshish karein.
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Lump sum payment propose karein — banks ko upfront recovery pasand hai.
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Sabhi receipts aur NOC preserve karein.
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CIBIL update track karein (30–60 days ke andar). Agar wrong report hoti hai to bureau mein dispute raise karein.
7) Settlement ke alternatives
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Restructuring: Bank se EMI kam karwane/tenure badhane ki request karein.
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Balance Transfer: Outstanding ko kisi aur card/personal loan pe transfer karein lower interest pe.
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Convert to EMI/Personal Loan: Revolving dues ko fixed EMI mein convert karein.
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Debt counselling: Professional plan banwayein taaki credit profile safe rahe.
8) FAQs
Q1: Kya settlement ke baad harassment calls band ho jaati hain?
Haan. Settlement hone ke baad account close ho jaata hai, aur recovery stop ho jaati hai.
Q2: Kya settlement legal hai?
Bilkul. RBI ne banks ko settlement allow kiya hai, lekin final decision bank ke policy aur committee pe depend karta hai.
Q3: Kya settlement ke baad turant naya card mil jaayega?
Nahi. Cooling period + negative CIBIL impact ke wajah se nayi credit approval tough hota hai.
Q4: Kya settlement CIBIL improve karega?
Nahi. Settlement CIBIL pe negative mark hai. Improvement tab hoga jab aap agle kuch saalon tak perfect repayment history maintain karenge.
